Effective Date: 02-06-2024

At Elevate Fitness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details when you sign up for our programs or contact us.
• Non-Personal Information: IP address, browser type, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

Your information is used for:

• Providing and managing our services.
• Customising fitness programs and delivering personalised support.
• Processing payments and subscriptions.
• Responding to your inquiries and providing customer support.
• Sending updates, newsletters, and promotional content (if you opt in).

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• To trusted service providers assisting us in delivering our services (e.g., payment processors).
• When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality and performance.
• Analyse website traffic and user behaviour.
  You can control cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. However, no online transmission is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request details on how your data is used.
  To exercise these rights, contact us at [email protected].

7. Retention of Data

We retain your personal information for as long as necessary to provide our services or comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
📧 Email: [email protected]
🌐 Website: www.elevatefitness.org.uk

By using our website and services, you agree to the terms outlined in this Privacy Policy